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Terms of Service

Last Updated: February 9, 2026 | Effective Date: February 9, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THE SERVICE. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CourtBook Solutions ("CourtBook," "Company," "we," "us," or "our") governing your access to and use of the CourtBook platform, website, applications, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you represent that you are at least 18 years old (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into these Terms.

2. Description of Service

CourtBook provides a software-as-a-service (SaaS) platform that enables private clubs, sports facilities, and similar organizations ("Club Owners") to manage court bookings, member registrations, and related operations. Members of these clubs ("Members") may use the Service to book courts and manage their reservations.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OF THE SERVICE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREIN.

3. User Accounts

3.1 Account Registration

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify CourtBook of any unauthorized use of your account or any other security breach.

COURTBOOK SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO PROTECT YOUR ACCOUNT CREDENTIALS OR FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, with or without notice, and without liability to you. You may also terminate your account at any time by contacting us.

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Upload, transmit, or distribute any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
  • Impersonate any person or entity or falsely represent your affiliation
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks
  • Use any automated means (bots, scrapers, spiders) to access the Service
  • Circumvent, disable, or otherwise interfere with security-related features
  • Use the Service for any fraudulent or deceptive purpose
  • Transmit any viruses, malware, or other malicious code
  • Engage in any activity that could damage, disable, overburden, or impair the Service
  • Resell, sublicense, or commercially exploit the Service without authorization

VIOLATION OF THIS ACCEPTABLE USE POLICY MAY RESULT IN IMMEDIATE TERMINATION OF YOUR ACCOUNT AND MAY SUBJECT YOU TO CIVIL AND/OR CRIMINAL LIABILITY.

5. Club Owner Responsibilities

If you are a Club Owner using the Service, you additionally agree to:

  • Comply with all applicable laws regarding data protection and privacy when handling member data
  • Ensure that your use of the Service conforms to your club's rules and applicable regulations
  • Be solely responsible for the accuracy of information you provide about your club, courts, and services
  • Maintain appropriate relationships and communications with your members
  • Not use the Service in any manner that could damage, disparage, or negatively impact CourtBook

CLUB OWNERS ACT AS INDEPENDENT DATA CONTROLLERS FOR THEIR MEMBER DATA. COURTBOOK IS NOT RESPONSIBLE FOR CLUB OWNERS' DATA HANDLING PRACTICES OR THEIR COMPLIANCE WITH APPLICABLE LAWS.

6. Fees and Payment

6.1 Subscription Fees

Certain features of the Service require payment of subscription fees. All fees are stated in the applicable pricing plan and are non-refundable except as expressly set forth herein or required by applicable law.

6.2 Payment Terms

You authorize us to charge your designated payment method for all fees due. If payment cannot be processed, we may suspend or terminate your access to the Service.

6.3 Price Changes

We reserve the right to modify our fees at any time. We will provide at least 30 days' notice of any price increase. Your continued use of the Service after the price change becomes effective constitutes your agreement to the new pricing.

7. Intellectual Property

7.1 CourtBook Property

The Service, including all content, features, functionality, software, trademarks, logos, and designs, is owned by CourtBook Solutions and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited license to use the Service as expressly permitted herein.

7.2 User Content

You retain ownership of content you submit to the Service ("User Content"). However, by submitting User Content, you grant CourtBook a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, distribute, and perform such content in connection with operating and improving the Service.

7.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Service shall become the exclusive property of CourtBook, and we may use such feedback without any obligation to you.

8. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS

COURTBOOK DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE.

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM COURTBOOK OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COURTBOOK SOLUTIONS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
  • (B) ANY DAMAGES RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (V) ERRORS, MISTAKES, OR INACCURACIES IN THE SERVICE; (VI) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE SERVICE; (VII) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED THROUGH THE SERVICE; OR (VIII) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;
  • (C) ANY AMOUNT EXCEEDING THE GREATER OF (I) THE AMOUNTS PAID BY YOU TO COURTBOOK IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) ONE HUNDRED US DOLLARS ($100).

THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF COURTBOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, COURTBOOK'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless CourtBook Solutions, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including intellectual property, privacy, or publicity rights
  • Your violation of any applicable law, rule, or regulation
  • Your User Content or data you submit, post, or transmit through the Service
  • Any misrepresentation made by you
  • Any dispute between you and any third party (including club members or other users)

CourtBook reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, at your expense, and you agree to cooperate with our defense of such claims.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

11.2 Arbitration Agreement

ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES.

The arbitration shall be conducted in English and shall take place in Wilmington, Delaware, or remotely via video conference as determined by the arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 Class Action Waiver

YOU AND COURTBOOK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND COURTBOOK AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

11.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

12. Third-Party Services

The Service may contain links to or integrations with third-party websites, services, or applications. CourtBook has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party services.

YOUR USE OF THIRD-PARTY SERVICES IS AT YOUR OWN RISK. COURTBOOK DISCLAIMS ALL LIABILITY ARISING FROM YOUR USE OF OR RELIANCE ON ANY THIRD-PARTY SERVICES.

13. Modifications to Service

CourtBook reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Service (or any part thereof) at any time with or without notice.

COURTBOOK SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION, SUSPENSION, OR DISCONTINUANCE OF THE SERVICE.

14. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. For material changes, we may also send you an email notification.

YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF REVISED TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO THE MODIFIED TERMS, YOU MUST DISCONTINUE USE OF THE SERVICE.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and CourtBook regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 No Waiver

The failure of CourtBook to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without CourtBook's prior written consent. CourtBook may assign these Terms without restriction.

15.5 Force Majeure

CourtBook shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Contact Information

For questions about these Terms, please contact us at:

CourtBook Solutions
Email: help@courtbook.org

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICE.

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